Why is my Brother P-Touch label maker not printing? - Kitchen Ask Turn off the P-touch. Hold down the "Shift" and the "R" keys. While holding down the "Shift" and the "R" keys, press the "On/Off" key or Power key once and then release the "Shift" and the "R" keys. "English" should be on the display. The machine has been initialised. Why is my brother label maker not working?